Welcome to MoveBand. By using our website or purchasing from our store, you agree to the following terms and conditions.

Products:
MoveBand sells smart wearable products and related accessories. Product specifications, features, colors, and availability may vary depending on the product page description.

Orders:
Customers must provide accurate information when placing an order. MoveBand reserves the right to cancel or reject orders if there is incorrect information, payment issues, or suspected misuse.

Pricing:
Prices are displayed on the website and may change from time to time. Confirmed orders will be processed based on the price shown at the time of purchase.

Payment:
All payments must be completed through the available payment methods on the website.

Shipping:
Delivery times may vary depending on location, courier service, and external factors. Customers are responsible for providing accurate shipping details.

Warranty:
MoveBand may provide a limited warranty against manufacturing defects, if mentioned on the product page. The warranty does not cover misuse, accidental damage, water damage beyond product specifications, or unauthorized repairs.

Returns and Refunds:

At MoveBand, we want our customers to have a clear and trusted shopping experience. Please read our refund and returns policy carefully before placing your order.

Return Eligibility

You may request a return or replacement if:

  • The product arrives damaged.
  • The product has a manufacturing defect.
  • The product received is different from what was ordered.
  • The product is not working properly upon arrival.

To request a return or replacement, please contact us at:

admin@moveband.online

Please include your order number, a clear description of the issue, and photos or videos showing the problem.

Return Conditions

To be eligible for a return, the product must be:

  • In its original condition.
  • With all accessories included.
  • With the original packaging, if available.
  • Not damaged due to misuse, accidental damage, or unauthorized repair.

Non-Returnable Cases

Returns or refunds may not be accepted in the following cases:

  • The customer changes their mind after using the product.
  • The product was damaged due to misuse.
  • The product was exposed to conditions beyond its stated specifications.
  • Missing accessories or major damage to the original packaging.
  • The customer provided incorrect shipping information.
  • The issue was reported after an unreasonable period from receiving the product.

Replacements

If the product has a confirmed manufacturing defect or arrives damaged, we may offer a replacement instead of a refund, depending on product availability.

Shipping Costs

Return shipping costs may depend on the case.

If the return is due to a damaged, defective, or incorrect product, MoveBand will provide the appropriate instructions.

If the return is due to customer preference or incorrect customer information, the customer may be responsible for shipping costs.

Customer Responsibility:
Customers must read product descriptions carefully before purchasing and use products according to the provided instructions.

Limitation of Liability:
MoveBand is not responsible for indirect losses, misuse of products, shipping delays, or issues caused by incorrect customer information.

Contact:
For any questions, please contact us at:
admin@moveband.online